Effective Date: December 2023
Company Name: Eternals World
Parent Company: NXTC Services Pvt. Ltd.
Location: Mumbai, Thane
At Eternals World, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website and use our services. By using our website, you agree to the practices described in this policy.
1. Information We Collect
- Personal Information: When you place an order, create an account, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.
- Payment Information: We collect payment details (e.g., credit card numbers) through secure payment gateways. We do not store your payment information; it is processed by third-party payment processors.
- Browsing Information: We collect information about your interactions with our website, including IP address, browser type, and pages visited, through cookies and similar technologies.
2. How We Use Your Information
- Order Processing: To process and fulfill your orders, manage your account, and provide customer support.
- Improvement of Services: To analyze usage patterns, improve our website, and enhance user experience.
- Marketing: To send promotional materials, newsletters, and updates about our products and services, if you have opted-in to receive them.
- Legal Compliance: To comply with legal obligations and protect our rights and interests.
3. Cookies and Tracking Technologies
- Cookies: We use cookies to enhance your browsing experience and remember your preferences. You can manage your cookie settings through your browser.
- Tracking Technologies: We may use tracking technologies like Google Analytics to collect information about your use of our website and analyze trends.
4. Sharing of Information
- Third-Party Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, and delivering products. These providers are obligated to protect your information and use it only for the purposes for which it was provided.
- Legal Requirements: We may disclose your information if required by law or to protect our rights, property, or safety, or that of others.
5. Data Security
- Protection Measures: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is completely secure.
6. Your Choices
- Access and Update: You have the right to access, correct, or update your personal information by logging into your account or contacting us.
- Opt-Out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions provided in the emails or by contacting us directly.
7. Children’s Privacy
- Our website and services are not intended for children under the age of 18. We do not knowingly collect or solicit personal information from children.
8. Changes to This Privacy Policy
- We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. Your continued use of the website following any changes constitutes your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
NXTC Services Pvt. Ltd.
Eternals World, Mumbai, Thane
Email: [email protected]